Return/Exchange

Exchange Policy for Garments

 

We at Vastra, are happy to offer you exchange for products that are unused, unworn, unaltered and undamaged, retained with tags, within 7 days from the date of delivery, for a different size. Once the quality check is passed, our team will notify you if the product is exchangeable.

 

Our customer care team would be happy to assist you. You can contact them on email - anathytaarora@gmail.com or +91 9888485808 with the following details

 

Order Number

Delivery Address

Your Mobile Number

Specify the Reason of Exchange

You will have to self-ship the products to our address-

Vastra India

S.C.F 40 C Block market Ranjit  Avenue Amritsar 143001

Return Policy

We at Vastra, are happy to offer you a return for your product that is defected, for a store credit or exchange note within 7 days from the date of delivery.

Our customer care team would be happy to assist you. You can contact them on email - anathytaarora@gmail.com  or +91 9888485808 with the following details

Order Number

Delivery Address

Your Mobile Number

Specify the Reason of Return along with a picture .

You will have to self-ship the products to our address-

Vastra India

S.C.F 40 C Block market Ranjeet Avenue Amritsar 143001  

 NOTE 

 -No exchange/return on discounted items.

-We are not liable for any returns/exchanges that we were not notified about within 7 days from receiving the parcel.

 -The initial shipping cost is non-refunable/non-adjustable.

 -The shipping cost for the exchange/return to be borne by the customer.

 -Exchange or return takes 10-12 business days from the receipt of your original product.

 -Gift Cards are issued once. Subsequent gift cards can not be issued for the same order.